Managing HR doesn’t have to be a balancing act. From new hire onboarding to benefit changes and plan consulting, we deliver full-service HR support without hidden costs or confusing add-ons. Many brokers charge extra for member management, compliance reporting, or strategic consulting—often revealing those fees only once you’re deep into the process.
We don’t work that way. With Austin, you get complete HR management services, built into your partnership from day one. It’s how we help you reclaim your time, reduce your workload, and focus more on your team.
Everything is managed in-house by your dedicated Austin team, so your questions are answered quickly and your priorities stay in focus. Whether you’re navigating an acquisition, refining your risk strategy, or just need help tracking PTO, we’re here, 365 days a year.
Expert HR Management Services in Michigan
Your HR needs change throughout the year, and your support should change with them. That’s why we offer full-circle HR management that adapts to your business. From hands-on member support to complex strategy consultations, our services are built to deliver clarity, consistency, and value. With no added costs and no buried service fees, we deliver the kind of support that makes a real difference in your day-to-day operations.
The Support You Need—All Year Long
When HR demands add up, it’s easy to feel stretched thin. That’s where the Austin 365 approach makes all the difference. Whether you need help sorting through plan updates, tackling a compliance issue, or managing open enrollment, your Austin team is ready to step in. Our goal is simple: give you back the time and headspace to lead your team without the constant pressure of HR logistics.
Our technology platform brings everything together in one place, so you can manage benefits, view reports, and monitor employee status in real time. And when questions arise, your Austin support team is just a call, text, or email away. We stay engaged throughout the year—offering consistent, real-time support with no seasonal drop-off. It’s HR management, built around your calendar, your team, and your goals.
Answers to Your HR Management Strategy Questions
We offer full-service plan administration that takes the pressure off your HR team and gives you the support you need every day of the year. From start to finish, we handle everything—benefits enrollment, processing employee changes, managing claims issues, tracking coverage updates, and delivering detailed reporting and analysis.
You’ll work with a dedicated account team that stays with you throughout the entire process, providing consistent communication and real-time problem solving. We don’t wait for renewal season to check in. We stay connected to your business, offering insights on benefit trends, cost-saving strategies, and plan performance so you can stay competitive and make confident decisions.
Whether you’re fully insured, self-funded, or exploring new benefit designs, we bring the tools, data, and guidance to help you streamline operations and build a stronger benefits strategy.
Navigating mergers and acquisitions (M&A) requires more than just legal and financial alignment—it demands a strategic approach to benefits, risk, and communication. Our team at Austin Benefits Group brings deep expertise in M&A transaction consulting, helping you make informed decisions from day one.
We start with a thorough risk analysis and benefits review to uncover hidden exposures and help protect your investment. From evaluating compliance issues to consolidating benefit plans and aligning offerings across entities, we develop tailored solutions that support your business goals and streamline integration.
Our team also focuses on employee experience, creating clear, custom communications to support transparency, reduce uncertainty, and maintain morale throughout the transition. With access to benchmarking data, our private exchange, and expert guidance every step of the way, we help you optimize both your benefits strategy and your deal outcome.
With SmartBenefits Online, your employees can access a user-friendly system that makes it simple to review, compare, and enroll in benefit plans—all in one place. Our HR benefits platform gives your team a smarter, faster, and more flexible way to manage their benefits.
Whether they’re at their desk or on the go, the platform is accessible 24/7 from any device, including a mobile app, offering convenience when it matters most. From viewing deductibles and out-of-pocket costs to tracking enrollment progress, everything is stored and managed digitally to eliminate paperwork and reduce confusion.
The platform also supports your HR department with robust membership management software, offering tools for tracking PTO, raises, bonuses, and employee events. Employers gain access to ongoing compliance guidance, payroll tools, and decision support resources to help streamline operations and improve communication.
Our monthly consulting updates and enhanced education materials make it easier for your team to make informed choices and stay aligned with evolving benefit needs. It’s a seamless, centralized solution built for today’s workforce.
We make benefits communication simple, personalized, and yes—actually enjoyable. Our team creates custom materials that break down complex benefits information in a way that’s clear, engaging, and easy to understand.
From printed enrollment guides and new hire packets to mobile-friendly tutorials and branded open enrollment campaigns, we tailor everything to match your company’s culture and communication style.
Your employees also have access to our robust online Resource Center, filled with up-to-date benefit trends, wellness content, and carrier updates they can access anytime.
Need live support? We offer that too. Whether it’s walking someone through plan options, helping them resolve a claim, or answering questions about coverage, our dedicated team is here to guide and support your employees throughout the year. It’s all part of building a stronger, more informed, and more satisfied workforce.
Yes, we provide a wide range of employee education and leadership training resources to support both understanding and growth within your organization. From new hire packets and open enrollment meetings to HSA trainings and custom communication materials, we help your team stay informed and confident when it comes to navigating benefits.
For leadership, our training is focused on building strong, values-driven workplace cultures. We equip managers and company leaders with the tools they need to effectively communicate benefits, support their teams, and create an environment where employees feel empowered and engaged.
Creating A Better Way to Manage HR
Get in Touch with Our Team
Whether you’re a growing company or an established organization managing multiple benefits plans, HR can be a major lift. We’re here to make it easier. From onboarding to renewals to employee education, we stay involved every step of the way—so nothing falls through the cracks.
The Austin Advantage means responsive support, built-in technology, and strategic insight with no extra charges. Let’s talk about how we can take some of the weight off your HR team and help you build a better, more efficient benefits experience.
