Blue Cross Uses AI to Help Members, Reduce Costs

Blue Cross Blue Shield of Michigan has taken on artificial intelligence (AI), and its quickly become a core part of how they’re driving affordability, improving care, and boosting efficiency. By developing tools like ContractsGBT and SecureGPT, the organization is targeting $600 million in administrative savings over the next three years. Additionally, predictive models are helping care teams spot health risks early, forecast claims, and support members before costs spiral.

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