Where you seek treatment can have a huge impact on the overall cost of your care. For non-emergent situations, most plans offer several options including doctor’s offices, urgent care centers, and telemedicine.
Your Doctor’s Office: If you can wait to be seen during normal office hours, your doctor offers a trusted on-going relationship to manager your care. Many doctors now offer extended hours and can be reached by phone or email for after-hours questions.
Telemedicine: No appointments or waiting room, available when your doctor isn’t, care is delivered via smartphone, tablet or computer. Great for sore throat, cough, low-grade fever, earache, cold and flu, mild allergies, skin rash, eye irritation, sprains and strains and minor asthma.
Urgent Care Center: Evening and weekend walk-in hours with convenient locations. Urgent Care Centers generally have a higher co-pay but offer a convenient solution when your doctor’s office is not open.
Great for sore throat, cough, low-grade fever, earache, cold and flu, mild allergies, skin rash, eye irritation, sprains and strains and minor asthma.
Emergency Room: If you are experiencing a life-threatening situation, you should call 911 or go to the nearest emergency room. The emergency room is open 24/7 and is suitable for all emergency situations. Emergency room co-pays are higher than Urgent Care and Office Visit co-pays.
Make sure to check if your provider is in-network. Use our Provider Directory to search in-network providers for your insurance carrier.